Customer Relationship Management has become an essential requirement for any business that wants to connect, engage, and build relationships with its customers. Rapid technological advancements enabled businesses to efficiently host their CRM on the cloud and gain seamless access from anywhere at any time. It enables simple and secure management of customer data. There are numerous CRMs on the market, each with a unique set of features. However, before adopting one, it is recommended to research and analyse various factors such as features and tools that meet your business needs, affordable cost, simplicity, integration support, and so on.
Some of the Best CRM software are:
- Hubspot: – CRM HubSpot. It is the most user-friendly and efficient CRM available. Before discovering HubSpot CRM, people have tried several others in the hopes of finding the missing piece they had been looking for in a CRM. They have found more than enough with HubSpot CRM. They were blown away from the start by the extensive set of features it provides. The best part is that it is all free. Unlike other tools that are used, it allows you to create an unlimited number of users as well as a million contacts. It is simply ideal for small business owners with its ability to streamline lead flow and a stunning interface. It has the most robust dashboard, with real-time sales statistics.
- Microsoft Dynamics: – You’ve probably used Microsoft products for something before, so why not CRM? Microsoft Dynamics 365 employs artificial intelligence to find the best customers for your products. It provides comprehensive views of all your contacts, tools to automate the sales process, and features to assist you in coaching and improving the performance of your sales reps. Marketing tools generate new leads, forecast sales, and monitor trends. The CRM includes a full customer service suite as well as extras such as project management and accounting. Dynamics 365 can be deployed both on-premises and in the cloud. Dynamics 365 has a solution for almost every business with all these features and a strong brand history.
- Zoho: – ZOHO is one of the best CRM softwares for businesses of all sizes. It is a cloud-based software that is currently used by more than 150,000 businesses worldwide. It aids in the development of long-term customer relationships as well as team productivity. ZOHO’s AI-powered sales assistance assists with advanced interpretations, solutions, and predictions to assist with sales. ZOHO’s pricing is very reasonable, with different plans for different sizes of industries.
- Freshworks: – Freshsales is one of the best CRMs for small businesses on the market today. It is very simple and easy to use, making switching from one Excel spreadsheet to another more convenient. The platform makes it easier to run sales email campaigns and provides effective data centralization. The only disadvantage is that you will have to spend more time learning its more advanced features.
- Keap: – Keap is without a doubt the best CRM tool available. You can create your own automated processes for sending messages to new leads, and the marketing campaign builders allow you to automate any sales or marketing process you create. It is an ideal, simple-to-use CRM for anyone new to CRM or marketing in general. The only real disadvantage is that they do not provide phone support on weekends, so make sure to get all questions answered during the week so you can use the tools as needed on weekends.
- Pipedrive: – Pipedrive is a popular CRM solution for startups that is both powerful and affordable. While it can be used for most communication needs, it is intended to be a sales support solution. As a result, it has customizable pipelines, deal management, contact and organisation management, email sync, a meeting scheduler, and performance reports. It works with Google and Microsoft calendars, Google Drive, Chrome, and over 200 other applications.
- Streak: – Streak is one of the favourite CRM because it integrates directly into your Gmail inbox, eliminating the need to switch back and forth between various external tools. With a single click, you can collaborate. Share email, files, contacts, and anything else needed to complete the task. You could also use Streak to place pipelines and share them with your teammates. Streak also includes mail merge for bulk mailing, email trackers to see if your invoices are being opened, and an easy note taking sidebar, all within your gmail.
- Active Campaign: – Let us face it: marketing automation is the way of the future, and Active Campaign has assisted many in leveraging their automation engine by providing thousands of pre-built’recipes.’ This enables our sales team to focus on and prioritise our most engaged leads. We can create automations that qualify, and nurture leads higher in our funnel, driving them further down the funnel. They also have an excellent support team and provide one-on-one training as well as a library of help documents.
- Mirabel’s Marketing Manager: – Mirabel’s Marketing Manager, as marketed, is a low-cost all-in-one solution that combines a robust CRM, marketing automation (including landing pages, workflows, and forms), and email marketing with an integrated email verification tool. To supplement the comprehensive features of this CRM software, the reporting and analytics dashboards are simple to understand, even for marketing novices. Mirabel’s Marketing Manager also includes a prospecting database, competitor analysis, and website visitor tracking to make finding and prioritising leads easier than ever. This software is intended for all businesses, with a particular focus on the media and digital publishing industries.
- NetHunt: – NetHunt CRM is a robust CRM system for businesses of all sizes. Because it is natively integrated into Gmail, it is clear, simple, and intuitive for users. It also saves time because you can access customer data directly from your inbox, eliminating the need to aggregate data from multiple sources. It allows for the tracking of funnel bottlenecks and the monitoring of sales progress. It is easily customizable to meet the needs of the company, such as customer contact or data organisation. It includes a plethora of built-in reporting options as well as Google Data Studio integration.
These were the top 10 Best CRM software for future use. CRM is important technological assets for businesses. It simplifies business operations by combining critical activities such as sales, marketing, and customer support on a single platform. This blog has taught us about the top-rated CRMs, their features, and the importance of each in the business.